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See What Our Happy Customers Have To Say
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Marina Macleod
Great and helpful staff! Especially Devin, he really knows his stuff and made the experience that much better for us.
Bought my RV at Ottawa Camping and Filomena the Finance Manager was amazing, kind and very knowledgeable on her field, very happy with our purchase. Fiorella
I would like to thank Devin for the fantastic costumer service at Ottawa camping! He took the time to listen to all my wants and needs, and found an affordable trailer that met them all. I had a wonderful summer in my like-new fifth wheel with my family, and can’t wait to get back to the lake next season. Thanks again, Devin!
Had a great selection in all different styles and price ranges both new and pre-owned. Filomena provided amazing service friendly and understanding with a wealth of information. She was able to answer all of our questions. She understood and respected our financial limitations we never felt pressured which was very refreshing and comfortable. Filomena's warm and engaging personality really set this experience apart from our time spent at other dealerships. We would highly recommend Ottawa Camping Trailers and suggest working with Filomena to be sure to have as great experience as we did. We will definitely be life long customers.
Best Customer service from Jason! This lad is in the right job. I had a question about camping tires and he went above and beyond with amazing customer support. Great company fantastic service!
The sales manager offered a great service.
Unfortunately, there were thing that were defective. After a delay with receiving the parts from Thor the unit was ready to be picked up.
Thanks for the service : )
Michel
We had an Overall Excellent Experience with Colleen and Fayez, from the moment we walked in! We are so excited about our new Volante and all the new memories we will make in it. Thank You Colleen and Fayez for making dreams come true!
Amazing people, great products, professional, personable and experienced staff. Could not be more appreciative of them and their business. I'll be a routine customer for sure.
I can’t say anything bad about anyone here. I purchased a camper here with Dave, our very first one, and it’s been a great experience. He’s very friendly, funny, and knowledgeable. One of the other sales guys, Mike, helped us get in contact with a winter storage guy he knew. Super helpful!
Mark in service is always quick to answer any questions I’ve ever had without hesitation. Devan took care of all the financing effortlessly and went above and beyond to ensure we got the best rate. The 2 other gentlemen in service that showed us how everything worked when we picked it up were super friendly and knowledgeable too!
We had a minor issue with our slide and brought it in this past week. I let Mark know when I needed it back and he made it happen! They fixed the issue and got us back on the road in no time.
When we picked it up today, another gentleman (I didn’t catch his name I’m sorry!) in a blue shirt, came over and made sure we were alright, taught us a little more about what to do with the battery and slide in the future. Super super friendly!
We will definitely be back to purchase our next. Thanks so much everyone!
Todd and Candy
Very satisfied with our experience. We purchased as Quebec residents and they took care of all the paperworks and even took it in Gatineau for the mechanical inspection. It saved us so much trouble. The demo was great and people working there are very friendly and helpful. We will come back for sure when we want to upgrade our travel trailer. Highly recommend!
Sometimes- it is the little things! Visiting Ottawa for a few weeks and found ourselves without power in our Motorcoach. We diagnosed it to be a very small item - $38, but without it, no power. Of course, -0- availability from my Coach manufacturer, who happens to be 2000 miles away 😎. I tried Ottawa Camping and met Jason, who was happy to order the part - but also offered to help by providing a temporary solution that gave us power all weekend until the part came in. AWESOME. Great job Jason and the Team at Ottawa Camping !
Just starting our search for an RV. Stopped here to view a couple of the class C motorhomes. Salesman was very knowledgeable and happy to show us what they had on the lot. He didn't pressure us and let us look around at our pace.
Great experience shopping there. Adam the sales rep was very helpful and not pushy at all. Very informative staff including the solar techs. Highly recommend this place if you are looking to get help with your purchase.
I’ve called about 5 other places but decided to go with Ottawa Camping Trailers (OCT) because of the reasonable quote and professionalism that Jason demonstrated over the phone. And they were able to meet my crazy deadline. THAT was one of the BEST decisions ever!
Jason, from the service team, was very helpful with all my questions and took care of everything that I needed done including a rare install. The work he did was meticulous, exactly how I wanted and worthy of recognition. He also took the time and went above and beyond to look for parts and ideas for me, which I really appreciate. I am now a happy regular customer at OCT because of him!
Thank you very much, Jason and OCT team, for your wonderful service. I hope your business thrive because you guys deserve it!
The staff are phenomenal here. We bought our fifth wheel at another dealer, 6 hours from Ottawa. We searched for a dealer that could take us on regarding warranty (brand new Jayco Eagle). Everyone else said no. Blaine, at Ottawa Camping Trailers said "of course" they'd look after us. The folks in service are excellent and very helpful. Jason, the parts guru is amazing, having even made suggestions, aiding in the mobility issues I have (disabled Veteran). He'll find what you need, and quickly.
The techs are second to none, with a lot of experience and skills, no job is too much for them.
The RV industry needs more dealerships like this one. Ottawa Camping Trailers is a great place, with great people.
I had ordered a part for my trailer. Jason the fellow there was so helpful and understanding of the urgency of my situation & solved it quickly and I've never had such an excellent exchange with any company yet.
Great place to deal with , great staff.
I purchased a few parts for my trailer and was extremely pleased with the service I received from Jason Routledge. I would recommend this place to anyone looking for trailer parts
Jason Routledge was one of the friendliest people to deal with. He was incredibly knowledgeable and answered all the questions I had!! Would definitely recommend speaking to Jason !!!!
I was introduced to Wyatt Boucher when i wanted to give my review about his service during and after the sale.
I was absolutely floored by his knowledge and expertise, I would recommend and did already about his insight about understanding, if it was possible I would give him 10 stars...an Attaboy and a shout out to him...
keep up the good work Wyatt
Wyatt was excellent at explaining everything to us about our new purchase. From the sales to service and after purchase information, we are very satisfied with deciding to purchase from this company. Thanks again Wyatt!!
Fantastic & what a great experience. Our children are always busy busy & the staff kept them at that while we talked with the amazing & friendly people over at Ottawa Camping trailers. We are so very excited & pumped to break in our new family travel trailer. 😎💚❤️🙏🔥🤟
Was searching for a replacement canopy for our 2001 Coleman pop-up trailer. Had called several places with no luck including where we brought our trailer, Travel Mor.
Ottawa Camping on Bank St was the only place that went out of it's way to find one for us. Jason, in the parts department was so very kind and professional. After telling us they had none in stock, he called back to say he found one and could order it for us .
Thank you so much Jason !! We are very grateful and happy.
If you need anything for your camping, Ottawa Camping on Bank St in Ottawa is the place to go! Happy camping!!
We purchased a used trailer from Adam at Ottawa Camping Trailers this year and we have been so pleased with the service from everyone. Alain got our trailer ready and it was immaculate. He also gave us a training tour and explained everything so well. Marc in service was so helpful with our delivery and answering questions. Thanks to a great team!!
Excellent service, honest and no sales pressure made buying our first travel trailer from Ottawa Camping Trailers a really stress free pleasant experience. Its our first purchase from them but definitely won't be our last.
Just pick up my 2021 kz Sportsman Classic, it was such a pleasant experience, everyone there are super pleasant and knowledgeable, won't hesitate to recommend them to anyone
Service meets expectations but the amount of well priced products for RVing exceeds expectations, and if that was not enough the super friendly staff will do what they can to get ya what ya need, if ya need it. Nice to hear advise that saves ya money.
I highly recommend!!! Please note, we brought our 3 boys with us shopping (they are true boys...lol) Adam was so patient with them even though they were quite excited. He took the time to answer all of our questions and even let us visit the RV a second time after making our decision. He was absolutely amazing. We really appreciated the play area for the kiddos when we were signing paperwork, honestly, that was genius! Filomena was equally amazing. She took the time to explain EVERYTHING. I was so impressed! She was very knowledgeable and made sure to cover everything we needed to know. She is so organized, we felt such in good hands. We loved her personality and how she relates to her clients. I received a call to set up our Demo 2 days after our selection and Mark was so nice. He also made sure we had everything we needed to be able to tow the trailer which I thought demonstrated a lot of compassion for their client's safety. All around Great Service!
Amazing service, we are so pleased! We received great service all around from Filomena and Adam. Filomena went above and beyond and made the process so simple for us, she was thorough and honest with us from the moment we stepped into her office. Adam was very knowledgeable and a pleasure to work with to find our dream trailer, he found us exactly what we were looking for! We are ecstatic, our dreams have now become a reality!
Being a first time RV buyer at Ottawa Camping Trailers we had an exceptional experience.
We want to thank Lucas and Filomena for a very pleasant and friendly experience. Thankyou guys for making this possible for us. It is a dream come true!!!
These guys are great, Been trying to find a door handle and blind repair kit for my RV for a month or so and no other RV dealers would return my call or answer my emails. Theses guys not only got me what I needed at a good price but they also contacted Jayco to see if I still had warranty on my trailer even though I did not purchase it there. The parts guys and warranty girl were absolutely the best. Best customer service I have ever had. We are new to Rving but I can honestly say when it'd time to upgrade we will be going to Ottaeab Camping Trailers.
Thanks again everyone there and good job.
What a lovely experience I had with Ottawa Camping Trailers. The whole staff from top to bottom are just extremely friendly and helpful. I was particularly impressed with Jason Routledge in the service department. Above and beyond the call of duty. You can can be sure that this outfit genuinely cares about it's clients.
Thank-you again and again.
Thank you to Filomena and Adam for amazing service. Great experience and over the top customer service. What I liked most was Filomena listened to what we were looking for and found us the perfect camper. Adam was down to earth and extremely knowledgeable. We never felt pressured or that we were being given a sales pitch. Old fashion customer service. Thank you Ottawa camping for making this experience such a great one!
Received excellent and friendly customer service care from Brian. We were looking at replacing a stove top for our FunFinder Trailer during the pandemic and he was able to obtain one (which appeared to be complicated for other dealers). Thanks again to Brian!
Mena at ottawa camping trailers provided us with excellent service in the purchase of our new camper. She is very knowledgeable about their products and services. We would recommend her to anyone.
Satisfied!
Despite a dispute regarding the used trailer I purchased, the owner made things right and remedied the situation. I appreciate the steps he took to remedy the situation. Thank you!
First time buying a camper and we got the most amazing and professional service from beginning to end. We definitely recommend this place you won't be disappointed
Had my 2013 Aliner ranger 12 in for service. They were to check bearings, brakes for me. Paul and his crew were exceptional. They had one mechanic pulling the trailer out of the service bay, and two other mechanics show up to spot him to make sure he doesn't hit anything, WOW< they care, then, the mechanic who did my work who drove the fork lift says, dont leave yet, I want to make sure your wheel lugs are properly torqued. GEEZ. I had told them I thought the bearing were finished, but no, they said, we cleaned up everything because corrosion was the noise I heard that I thought were the bearings. These people are honest, have integrity and are professional in the service department. They went beyond as well with some other little things, just amazing service excellence and I am in the service field. Bravo you guys, amazing! Cheers Al
From start to finish our experience with Ottawa Camping Trailers has been fantastic. You don't really know a business until you see how they react when you have a problem. When we had a couple minor maintenance issues they were so understanding and responsive. They took the trailer back, got it in the shop and resolved everything right away even though the problems may have been user error on our part. Fantastic company and highly recommended.
I had searched far and wide, viewing several diffrent rv dealerships for our trailer. Had very bad experiences and most places couldnt find what we needed. The sales rep was very helpful and took his time to really understand our wants and needs, refused for us to settle for less and they went out and found us the perfect trailer at an amazing price I couldnt believe they offered us this price. The fiance guy devon was absolutely amazing exsplained everything , from extended coverage to other options, what to take and not to based on our needs and wants. No pressure, real easy to deal with. I dont right reviews but I had to from the amazing service they offered. Will be buying from them from years to come.
Just wanted to share my experience with everyone. We brought in our Trailor for warranty work and I have to say in all of my years with a Trailor I’ve never experienced quality workmanship. They went beyond my expectations!!!!!! Thank you to the service crew also to Paul who was very patient and accommodating with my calls and to the friendly service from Brian at the cash. You guys ROCK Thanks again😁
We just bought a Cherokee Forest River 39SR and we couldn't be happier. The staff were very knowledgeable, considerate and understanding. First of all, as we walked into the facility, we were immediately greeted by Adam, one of the sales person. Adam was extremely helpful and didn't waist any time. He showed us exactly what we were looking for and what we could afford. Absolutely no up-selling or dishonesty, by the salesperson or Blaine (Manager). Last but definitely not least, it couldn't have happened smoothly without the Financial Manager (Filomena). Not only was she extremely polite and and professional. Her expertise and experience as a Financial Manager convinced us that we were in good hands. Filomena was able to get us financing for our trailer within a day, when other Camping RV locations couldn't. Filomena went over and beyond to provide exceptional service. Filomena clearly explained the financial breakdown and warranty of the trailer step by step. Overall, we were pleased with the valuable service and we will tell our family and friends about the amazing experience we had. Thank you again Ottawa Camping Trailers!
Awesome experience with Rick, Lucas and Devin! Would absolutely recommend this team! Thanks again for the superb effort, can’t wait to start camping in our new trailer!!
When you’re looking for a trailer for your family, you want to make sure you’re working with someone knowledgeable and trustworthy. Devin was both of those things and more! Thank you for the amazing service.
Filomena Hallett provided us with excellent customer service and she was very knowledgeable and experienced when it came to answering our questions regarding financing. We definitely recommend Ottawa Camping Trailers!
Just want to complement Blaine , his team and more specifically Darren for his exceptional service. He really takes the time to talk to the customer, answer questions and ensure problems get fixed the right way.
We had the best experience at Ottawa Camping. Filomena, the business manager, was an absolute pleasure to work with in financing our new RV, she was so helpful and knowledgeable and I would recommend her and her team to anyone looking to purchase an RV.
Great service. Filomena was very knowledgeable and experienced with helping answer all our financing questions for our new camper. Can’t wait to enjoy the outdoors.
My husband and I are sooo happy that Mena is always there to assist us with anything we need since we bought our camper from her a few years ago. When we bought, Mena was extremely knowledgeable, experienced and was able to walk us through the finance process to our satisfaction. We continue to do business with Ottawa Camping because Mena is there!! Tracy and Jonathan.
Bought my RV at Ottawa Camping and Filomena the Finance Manager was amazing, kind and very knowledgeable on her field, very happy with our purchase. Fiorella
I would like to thank Devin for the fantastic costumer service at Ottawa camping! He took the time to listen to all my wants and needs, and found an affordable trailer that met them all. I had a wonderful summer in my like-new fifth wheel with my family, and can’t wait to get back to the lake next season. Thanks again, Devin!
Had a great selection in all different styles and price ranges both new and pre-owned. Filomena provided amazing service friendly and understanding with a wealth of information. She was able to answer all of our questions. She understood and respected our financial limitations we never felt pressured which was very refreshing and comfortable. Filomena's warm and engaging personality really set this experience apart from our time spent at other dealerships. We would highly recommend Ottawa Camping Trailers and suggest working with Filomena to be sure to have as great experience as we did. We will definitely be life long customers.
Best Customer service from Jason! This lad is in the right job. I had a question about camping tires and he went above and beyond with amazing customer support. Great company fantastic service!
The sales manager offered a great service.
Unfortunately, there were thing that were defective. After a delay with receiving the parts from Thor the unit was ready to be picked up.
Thanks for the service : )
Michel
We had an Overall Excellent Experience with Colleen and Fayez, from the moment we walked in! We are so excited about our new Volante and all the new memories we will make in it. Thank You Colleen and Fayez for making dreams come true!